A telemarketing and telesales call center with branches in Prague 5 – Anděl and in Louny. Since 2010, we have been selling over the phone, following up on inquiries from our website and marketing campaigns, scheduling appointments for sales representatives, and operating information hotlines. Vodafone’s largest external telesales partner in the Czech Republic.
Comprehensive provision of all communication with customers in a professional customer service centre. We will handle calls, emails, SMS, chats, Facebook messages and other forms of communication for you thanks to our services using the CDP & CRM CareCloud platform.
Solutions for contact centres and corporate communications. Our services are comprehensive and cover the entire project lifecycle, including business consulting and follow-up support. We specialize in Customer eXperience, voice analytics, back-office optimization and overall contact center efficiency improvement.
We're taking customer care to the next level with our AI Contact Center. With our innovative tool, you can communicate flexibly via phone, email, webchat, SMS and Facebook Messenger. You have everything under control in one place with our omnichannel app.
We are the ideal partner for companies that cannot afford or do not trust large call centres. We focus on customer care and handling administration, because these areas allow us to build long-term relationships and we can ensure a superior quality of service.
We operate a call center. We speak Czech, German, Vietnamese, English. We cooperate with suppliers and direct manufacturers of several types of goods, authorities and institutions. We solve problems ranging from legal services, education, housing, repairs, cleaning to leisure.
We are engaged in the efficient processing of electronic mail messages in any operation that works with a considerable amount of data. Powerful SMS gateways, Skype gateways, Call centers, Branch and virtual PBXs, CRM solutions and communication center integration.