Operation of the tourist information centre. Providing information about the city and its attractions, accommodation and catering or timetables. Providing advance ticket sales, photocopying, currency exchange services, incoming programmes and guide services. We sell maps, postcards and souvenirs.

Providing information about attractions, transport, accommodation, cultural and sporting activities in the town and its surroundings. Sale of maps and promotional materials.

Visit the centre in the heart of the UNESCO World Heritage Site. Visit the Hop Lighthouse, the labyrinth in the historic hop warehouse or the unique Hop Clock. The entire area is completely wheelchair accessible and offers an experience for the whole family. Experience tradition where it comes alive.

The information centre provides information on the operation of ski resorts and cross-country ski trails, current weather, road passability or the state of snow cover. It also provides exchange services, SAZKA and souvenir sales. The mountain resort offers a wide range of activities not only for lovers of white sport. Provision of Czech POINT services.

The tourist train runs at regular times from Svoboda Square to the Chateau Park and through Šanovský Park towards the Botanical Garden, where it stops briefly. It then continues its circular ride through Šanovský Park back towards Zámecké.

We offer an open cabriobus ride to the top of Doubrava Mountain. The cabriobus stops at the top of the mountain and you have the chance to enjoy a beautiful view of the whole town and the Ore Mountains. We announce our rides on our website - our eshop shop.

We operate an information centre. We provide information about train and bus connections, accommodation options and cultural and sports activities in the city and its surroundings. We sell postcards, tourist stamps, business cards and maps and various souvenirs. We offer promotional leaflets. Internet is available.

We offer guide services in Czech, German and Russian.

I offer guide services in German and English.

We provide comprehensive tourist services in the field of tourism in the Czech Republic.

In the middle of the Karlovy Vary colonnade, a unique cinema is open, which screens a film about the city and the region for all tourists and guests in 4 languages at the same time.

We operate an exchange office. We offer money transfers worldwide with the best interest rate. ATM in a private room.