It is a body of the City of Pilsen, which performs its tasks in the field of territorial self-government and state administration delegated to the City of Pilsen.

The information centre provides a full range of services related to visiting the city. We provide information about the city, information about cultural, sporting events. We provide accommodation, catering, guide services, excursions. We sell tickets, tickets and operate a currency exchange.

7 self-service ticket offices with payment by credit card, contact and information point with the possibility of buying tickets in cash, sale of gifts and souvenirs, bicycle rental, sports shop, Resort Card outlet, complaints department, sale of maps, tourist stamps, business cards and postcards.

The museum presents visitors with exhibitions and displays, workshops for children and adults, a park with sculptures and rare trees. The castle was the location of the film The Queen's Game. We also exhibit the studio of Zdenka Braunerová. We organize cultural and social events. We carry out conservation and restoration of monuments.