Mystery shopping, fictitious purchases and customers, sales representatives and even employees. Market research, presentations, referrals, measuring satisfaction, loyalty, emotions and experiences of your customers. Throughput counts, public opinion or inventory control surveys.

We are experts in customer care services in the aerospace industry, servicing in over 22 world languages. We specialize in social media and bring tailored business solutions to our customers. Our office employs more than 500 experts from around the world.

We carry out marketing and sociological research. We focus on market or brand research, campaign evaluation, customer satisfaction research and customer segmentation. We also provide design testing for packaging, leaflets and magazines. We offer expert consultancy.

Providing marketing consultancy services. Conducting local market analysis, checking the success of marketing campaigns, branding. Offering marketing and staffing services, database management. Organizing training and coaching of marketing and sales associates and managers.

We provide comprehensive research services: marketing and sociological research, market research, public opinion research, data analysis and processing. We carry out mystery shopping, group discussions, satisfaction surveys, in-hall tests, flash surveys.

We specialize in mystery shopping and customer experience. We provide sales training, competitive intelligence, competitive analysis and market research. We provide services in the automotive, insurance, banking, telecommunications, or retail industries.

Since 1999, the market research agency has been helping its clients - usually the biggest players in the market - improve customer service, offer better products and win new customers.

We provide objective checks on the distribution of advertising leaflets, mystery shopping and other types of field research among consumers. We arrange for internal spot checks, assist in joint checks with the distribution company, set up and run a call centre for complaints.

We deal with sales promotion, image and event activities. We offer consulting, tasting, hostessing, social event organization and market research. We also provide road shows, mystery shopping and competitions. We organize corporate parties and teambuilding. We provide services in the Czech Republic and Slovakia.

We offer independent quality control for non-addressed distribution. We carry out research and data collection. We provide quality control of distribution and optimization of distribution areas. We provide software development for process control. We have a call centre.

With us, you can experience what facts taste like. Methodologically pure market research, personal interviewing, CAWI, CATI, MYSTERY, In-home tests.

Working with ppm factum research will give you a deeper understanding of the market, better information and the ability to respond effectively to dynamic customer needs. Regardless of your industry, we are ready to guide your business through the process of implementing your vision and measuring its potential.

We strive to provide our customers with comfort and service on their projects every day. We are growing with our clients, so we are always working and thinking of ways to do things better and more efficiently. We feel we are professionals in telemarketing and courier services.

We provide consulting and services in the field of management, organization development and human resources. We organize corporate training, open courses and teambuilding. We provide payroll services for companies. We offer market research, competitive analysis, demand research, web traffic analysis and other business channels.