We operate an information centre. We provide information about train and bus connections, accommodation options and cultural and sports activities in the city and its surroundings. We sell postcards, tourist stamps, business cards and maps and various souvenirs. We offer promotional leaflets. Internet is available.

The Vildštejn Castle Tourist Information Center provides services, suggestions for day trips, maps, admission tickets, souvenirs, and regional foods. It handles reservations for lodging, tours, and activities, and offers printing services, internet access, and bike storage.