Telephone assistant with artificial intelligence. Fully automated solution for incoming and outgoing calls.

Providing call center services from inbound and outbound communications, cati questionnaires, surveys, sales, cross-sells or help and information lines. We can tailor everything to the customer's requirements. We offer address profiling as well as appointment setting.

We are a Czech telemarketing company and since 2000 we have been helping our clients to solve their campaigns effectively. Thanks to our long-term experience we provide tailor-made solutions in our call centre, direct marketing, telemarketing and other services such as gift vouchers and cards.

Operation of a telemarketing call centre.

Solutions for contact centres and corporate communications. Our services are comprehensive and cover the entire project lifecycle, including business consulting and follow-up support. We specialize in Customer eXperience, voice analytics, back-office optimization and overall contact center efficiency improvement.

We are the ideal partner for companies that cannot afford or do not trust large call centres. We focus on customer care and handling administration, because these areas allow us to build long-term relationships and we can ensure a superior quality of service.

Operation of a telemarketing call centre.

We provide virtual switchboard and contact centre services with support for multiple communication channels - calls, email, web chat, SMS etc. Included are a range of modules - campaign module, CRM, helpdesk. There is an HTTP API interface for integration into other systems.

We operate a call center. We speak Czech, German, Vietnamese, English. We cooperate with suppliers and direct manufacturers of several types of goods, authorities and institutions. We solve problems ranging from legal services, education, housing, repairs, cleaning to leisure.

We provide our clients with a complete portfolio of BPO services, ranging from complete customer care, customer acquisition, lead generation, marketing research to consulting activities.

We deal with - telesales services, updating databases teleupdating, arranging appointments, sales quality verification verification, retention line WinBack, debt collection and telephone reminder.

Developing business opportunities.

We provide development and management of software applications. We consult and do conceptual studies for software operation or overall management. We operate a call-center.

We strive to provide our customers with comfort and service on their projects every day. We are growing with our clients, so we are always working and thinking of ways to do things better and more efficiently. We feel we are professionals in telemarketing and courier services.