Comprehensive provision of all communication with customers in a professional customer service centre. We will handle calls, emails, SMS, chats, Facebook messages and other forms of communication for you thanks to our services using the CDP & CRM CareCloud platform.
We offer a complete service in the field of communication and telemarketing. We offer our clients a personal approach and we try to use our many years of experience in designing and implementing your projects to ensure maximum efficiency in the use of your resources.
We operate active and passive telemarketing and information lines. We are engaged in prospecting for business opportunities. We guarantee data security.
Otherwise on debt recovery. We process all unpaid invoices. The debtor will go through the process - out of court, court proceedings and execution, until full payment. We have a quality Call Center. We offer invoice due date monitoring and fast collection throughout the EU.
Comprehensive solutions for telemarketing campaigns. We will win you new customers, expand the portfolio of products subscribed by existing customers. Together we will develop the brief, target group and argumentation using our experience and skills. We will design a targeted and effective solution.
EFSETE s.r.o. has specialized in direct sales and customer care outsourcing since 2009 (17 years). We provide sales teams for brick-and-mortar stores, call centers and online channels across the country. We work with companies from various industries and build on measurable results and long-term partnerships.
We offer a diverse range of services: outsourced customer care for multi-channel communication (phone, email, chat, social media), back office (tailored administrative solutions and direct mail), digital services (video production, graphics provision, web development, emailing, SMS distribution).
Offering outsourced call center services. We provide outsourced telemarketing services, Green Line, Blue Line information lines, online marketing, faxmailing, direct mailing, operator training, automated voice response (IVR), internet, consulting.
Customer liaison - external customer support for e-shops and entrepreneurs. I will relieve you of the daily communication with customers. I answer for you - quickly, kindly and in the tone of your brand. You can focus on growth, I'll take care of your community.