Customer liaison - external customer support for e-shops and entrepreneurs. I will relieve you of the daily communication with customers. I answer for you - quickly, kindly and in the tone of your brand. You can focus on growth, I'll take care of your community.

We are a company specializing in broadly understood telephone customer service. At our heart is a thriving contact centre supported by the departments necessary for its efficient operation. We are a mature start-up that is constantly evolving. In our existence we have conquered several European markets.

We provide active and passive telemarketing, customer service, direct marketing, back office, database rental or maintenance and technical support.

Developing business opportunities.

EFSETE s. r. o. has specialized in direct sales and customer care outsourcing since 2009 (17 years). We provide sales teams for brick-and-mortar stores, call centers and online channels across the country. We work with companies from various industries and build on measurable results and long-term partnerships.

B2B telemarketing.

For our clients we provide care for existing clients, media representation, In bound and Out bound, database updates and market research.

We offer a wide range of marketing services.

EFSETE s.r.o. has specialized in direct sales and customer care outsourcing since 2009 (17 years). We provide sales teams for brick-and-mortar stores, call centers and online channels across the country. We work with companies from various industries and build on measurable results and long-term partnerships.

We are a purely Czech company operating on the market since 1998 in the field of telemarketing. Thanks to our rich experience we are able to provide our clients with services of the highest quality. We have modern equipment, quality working environment and above all qualified people.

Our call centre focuses on human approach and quality communication. We offer a wide range of proprietary products that we carefully develop and test. Our experts take care of individual approach to each client and build lasting relationships.

We operate an active and passive call center.

Solutions for contact centres and corporate communications. Our services are comprehensive and cover the entire project lifecycle, including business consulting and follow-up support. We specialize in Customer eXperience, voice analytics, back-office optimization and overall contact center efficiency improvement.

Operation of the call centre. Provision of telemarketing services.